Product Update - January 2025 - Ready to Fly

Hi, Birdie Community,

We’re kicking off the year with some major improvements! Our latest update brings new features to enhance your feedback analysis, along with new data connectors to expand your data sources. Here’s what’s new:

• Customer SegmentsNow you can segment your customers based on specific characteristics like profile and behavior. This feature allows you to analyze distinct user groups, identify patterns, and prioritize strategic actions with more precision. Learn more about the feature.

• Tooltips for MetricsWe’ve added detailed descriptions to metrics on exploration pages, making data interpretation easier and analysis more accessible to all users.

• New Metric: Sentiment Score

• Quality and accuracy evolution

  Improvementes in Opp suggestion engine.

• Bug fixes

  Fix metric formatting

• 🔄 Mixpanel cohort sync with Birdie

• 📊 Custom Dashboards to track relevant metrics

• 🏢 Workspaces for better organization within your company

• 📈 Correlation analysis for deeper insights

Explore the updates and let us know what you think – your feedback is crucial to our continued improvement. 🚀

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