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How to integrate Birdie + Gong

Rodrigo

Last Update há 9 meses

You can connect your Gong account with Birdie to automatically ingest conversation transcripts and make your calls and meetings searchable within your Birdie workspace.

This integration uses Gong’s API credentials to securely sync data.


Obtain Your Gong API Credentials

To connect Birdie and Gong, you’ll first need to generate your API credentials from your Gong admin console.


  1. Log in to your Gong account as an administrator.

  2. Go to Admin Center → Settings → Ecosystem → API.

  3. Click Get API Key.

  4. You’ll receive an Access Key and an Access Key Secret.

    • Username = Access Key

    • Password = Access Key Secret

  5. Save these credentials and securely share them with the Birdie team — you’ll need them in the next step.

  6. Gong will notify you before your key expires so you can renew it in time.

🟢 Note: Only Gong administrators can generate API credentials. Any Gong plan supports API access.

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